Using a new option in AddContactNote, you can specify that a note is a “System Note”. These notes will not be bolded, will have a special icon, and not be editable by the user. Check out the documentation on the notes field in the AddContactNote API Documentation
We’ve got two new features in beta testing:
Custom ClientTouch Actions
Custom Action Set Actions
Each allows you, as the developer, to create configurable actions within each area of your White Label system.
Let us know if you have questions or feature requests in each area. We are looking forward to your feedback and enhancing these functions further to make them more powerful or you.
Use our Data Event Webhooks to notify your server when things happen across White Label Database.
Read more about Data Event Webhooks here.
NEW: API Function to retrieve Audio Messages, including the direct public link to the MP3 file.
UPDATE: Added the ability to retrieve contacts by a specific flag.
NEW: Retrieve appointment data within date ranges, with some related data. Intended for reporting data.
Would you like to make a Custom Contact Tab to your users? We’ve previously announced this ability. Now, here are the details on how to make it happen.
Custom Contact Tabs
New API Functions
You can now add and list a contact’s Special Events via the API
AddContactNote – Added ability to specify the team member that added the note. Previously defaulted to account owner
AddToDo – Added ability to identify the Contact via email address. Of course, contactid is preferred and more accurate. If multiple email address matches exist, the To Do will be added to the contact with the oldest “Add Date”
These updates & changes will be available when you receive the update dated 9/28/2017 or later.
You can now update the OtherSystemID in the UpdateContact function.
Will be in releases with date of 8/25/2017 or later.
Update to GetContacts API Call
You can now specify a Page Size (pagingsize) to limit the number of contacts that are returned to you in the results. This helps reduce the time it takes to get your first results, as well as lessen the chance of getting a server time out from us, or on your own server.
For subsequent calls, you would then set the Paging Offset (pagingoffset) to the number of records to skip for that call. If your pagingsize was 100, you’d set the offset to 0 on the first call, 100 on the second call, and 200 on the third call… and so on.
We recommend a Paging Size of 500 to 1000 records to begin with.
A default Paging Size for GetContacts will be enforced at a future date, so it’s best to develop assuming it’s in place now.
For those API calls that allow you to search contacts by ID or Email, you can now search by Other Email as well.
New identifymethod Option “3” will search both Contact Email and Contact Other Email, in following API functions:
The contact field OtherSystemID can be used to track and link contacts that are already in another database.
We’ve just added the ability to set this field during AddContact, as well as the ability to look up a contact by this field in GetContacts.
This update will be available when you have a build date of 6/30 or greater.